Privacy Policy

1. Introduction

At ReadnWin ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our reading platform and services.

By using our Service, you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly to us, including:

• Name and email address when you create an account
• Profile information such as reading preferences and interests
• Payment information for subscription services
• Communications with our support team
• Feedback and reviews you submit

2.2 Usage Information

We automatically collect certain information about your use of our Service:

• Reading progress and book preferences
• Time spent reading and reading patterns
• Device information and browser type
• IP address and location data
• Pages visited and features used

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and personalize content. You can control cookie settings through your browser preferences.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and maintain our reading platform and services
• Personalize your reading experience and recommendations
• Process payments and manage subscriptions
• Send you updates, newsletters, and promotional materials
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve our services
• Detect and prevent fraud, abuse, and security threats
• Comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, such as:

• Payment processors for subscription billing
• Cloud hosting providers for data storage
• Analytics services to understand usage patterns
• Customer support platforms

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal requests from government authorities
• Court orders or subpoenas
• Protection of our rights, property, or safety
• Investigation of potential violations of our terms

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to the same privacy protections.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have certain rights regarding your personal information:

6.1 Access and Update

You can access and update your personal information through your account settings or by contacting us directly.

6.2 Deletion

You may request deletion of your account and associated data, subject to our legal obligations to retain certain information.

6.3 Marketing Communications

You can opt out of marketing communications by following the unsubscribe instructions in our emails or updating your preferences in your account settings.

6.4 Cookies and Tracking

You can control cookies through your browser settings, though disabling certain cookies may affect the functionality of our Service.

7. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

For users in the European Union, we rely on adequacy decisions, standard contractual clauses, or other appropriate safeguards for international data transfers.

9. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and user experience

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying in-app notifications

Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: